Enshittification: Why Everything Suddenly Got Worse and What To Do About It

"Enshittification" is Doctorow's word to describe the decay of online platforms. It captures the feeling of a world that is ever worsening.

Enshittification is not a technical glitch. It is a technique that every platform - from X to TikTok, Amazon to Apple, has adopted. First they lure users onto their platforms, then attract businesses who might profit from this newly formed public, and then finally squeeze both for their own profit. Tech giants lure users in with convenience and then degrade their services over time, draining profit at the cost of user experience. In the meantime our public squares have turned somewhere between the mall and a dumpster fire, that is unfit to deal with the problems of our times.

What is to be done? Like a surgeon, Doctorow sets out the symptoms, the diagnosis and the cure to these metastasizing platforms. We need to question the monopolies that dominate so much of our online lives, we must demand regulation and our privacy back, allow for interoperability, and win tech workers' rights.

CORY DOCTOROW is a science fiction author, activist, and journalist. He is the author of many books. He writes nonfiction policy books such as The Internet Con and Chokepoint Capitalism, as well as science fiction for adults - Red Team Blues and The Lost Cause - and for young adults - Little Brother. He has been inducted into the Canadian Science Fiction and Fantasy Hall of Fame and has been honored with the Arthur C. Clarke Imagination in Service to Society Award and the Neil Postman Award for Career Achievement in Public Intellectual Activity. He was made an honorary Doctor of Laws by York University and an Honorary Doctor of Computer Science by the Open University. For a quarter century, he has been an activist for the Electronic Frontier Foundation. He co-founded the UK Open Rights Group and holds visiting appointments at the Open University, MIT, Cornell, and the University of North Carolina. Born in Toronto, Canada, he now lives in Burbank, California.